Susan Feels Really Peeved Over Abuse

In this post I want to cover some things in the September 16, 2024 meeting that I did not cover in The Flock Cameras post.

Please be aware that I am gathering all of this information after reviewing the Zoom meetings I requested from other owners, as Property Management does not retain them. As of this September meeting, I have not yet attended any meetings or engaged in any Association business. I am completely unaware of the Flock Cameras or any other developments within the Association. I did not receive the email from an owner informing us about the cameras until November 8, 2024. So to be labeled a “troublemaker” immediately by the President , Mr. Hooper when voicing any concern was quite vexing.

I have previously mentioned how they postponed the Website and proceeded to approve the Flock Cameras. However, one aspect that I found intriguing from that September meeting was the conversation about notifying owners..

We find ourselves in the year 2025, and there exists an abundance of platforms designed to assist in managing your contact list, far exceeding what one could possibly count. Listening to their discussions, one might assume we are still in 1997. Why is there a necessity for a staff member to cross-reference emails? It is 2025! Accessing AppFolio requires email registration. Therefore, it is reasonable to conclude that anyone registered with AppFolio also has an email registered with the Association. They present the task of communicating with members as if it were comparable to conquering the Himalayan Mountains! Provide me with the information, and within a week, I can devise a plan and compile a list of individuals who are and are not registered with emails. Allow me a month, and I can obtain an accurate count of local residents, distinguishing between part-time and full-time status. The sole reason this task remains unaccomplished is that those assigned to it are either incompetent or unwilling. However, this is not due to a lack of tools and resources available to facilitate the process. If they cannot even manage our owners’ list with effective communication, how can we be expected to trust them with more significant matters?

(250 estimated residents of the 2,000+/- members and they wanted to spend $50,000 in member dues to “protect” them with Flock Cameras, but notifying ALL members is a budget issue?)

Was this ever finalized? A motion was made and a vote took place to distribute a mailer requesting all owners to submit their email addresses to guarantee they were receiving all notifications. Did this ever occur? Did the property management follow through with this? They certainly did not appear to be very enthusiastic about it. This was 9 months ago; has anyone received a mailer from the Association requesting an updated email to ensure you are receiving all communications?

Mr. Hooper enjoys discussing the survey that was completed in 2022. Therefore, let us delve into that survey. In January, I posed a series of questions to the Board of Directors and Property Management concerning the survey. Naturally, none of my inquiries received a response.

1. Was an external firm engaged to conduct this survey and share the findings? If so, what is the name of that firm?
2. If an external firm was involved, did the Board of Directors review and approve the survey results prior to their publication?
3. If no external firm was utilized, who was accountable for gathering the data, preparing the document, and publishing it?

Surely, if Mohave County sought the data you collected, they would be interested in understanding the process by which you gathered and populated the information. Effective dissemination of data necessitates meticulous planning to ensure that the information is conveyed in a clear, concise, and accessible manner. It is reasonable to assume that the County conducted their due diligence and investigated the methods you employed to generate your survey. Perhaps you could share the name of the individual at the County to whom you provided this information and clarify how they plan to utilize it? Based on my observations, there are concerns regarding the accuracy of the information, particularly considering it was derived from the responses of only 458 members out of a total of 2,280.

We are returning to the website now, and I am attempting to post the clips in chronological order.

During the discussion about the website before it was tabled to move on to Flock, Mr. Hooper mentioned having “back door” access to a site called centerpointecommunity.com and the ability to utilize it for hosting the website. It is inappropriate for the current President to imply that he wants control over the Association’s hosting domain. This would grant him, as an individual, complete authority over the access and management of the Property Association’s website and its information. I examined centerpointcommunity.com, and it seems that Mr. Hooper made an effort to establish something for our community there when he was elected four years ago. However, we are an Arizona community, and this website caters to businesses in California and Nevada. Why is our community included there, and why is it featured on a site intended for business connections? We are a nonprofit Property Owners Association, and our primary objective is to manage and maintain our roads, not to generate profit for individuals.

We conclude with a clip featuring an owner detailing the pricing of the Flock Camera contract. Was this owner, an individual who was not elected, the one who negotiated the contract with Flock? Were they involved in the executive meeting that addressed the pricing and contract? They appear to possess a significant amount of information that other owners did not have access to. Was the board sharing confidential information with select owners or permitting them to negotiate contracts on behalf of the Association without the proper authority to do so?

Transparency, communication, and the dissemination of information are all aspects that I observe the Property Management and the Board of Directors do not appear to prioritize! One must consider how it has been able to function in this manner for so many years; what is the common factor? The one constant that I notice is the presence of the Property Management company.