Susan Feels Really Peeved Over Abuse

My Nightmare at Stagecoach Trails at Santa Fe Ranch Property Owners Association-What I Wish I Knew Before Buying

  • What Have They Done For You?

    We will examine the five current members of the Board of Directors and the commitments they made to the members during the 2025 Board of Directors election, which took place at Robert Hooper’s church on February 15, 2025. Have they fulfilled their promises?

    What they have done is recommend that members engage in unlawful proxy voting in the January 2026 Newsletter! (Additionally, there’s the awkward free stamp on every page of the newsletter.)

    Robert Hooper, The President

    Jon Centanni, The Vice President

    Sharon Horton, The Treasurer

    Carol Wilk, The Secretary

    Debi Verkamp, The Board Member at Large

    If you are a member and have been observant, have any of these promises been fulfilled? Just wait until you discover how they dropped the ball on yet another Board of Directors election. However, you can be confident that these missteps will ultimately serve their interests and those of their preferred candidates.

    As soon as they send out the candidate statements and voting ballots, I will publish a post with my predictions for the election.

  • The Voter Fraud

    I trust that 2026 finds you in good spirits. I am going to provide a concise overview of the voter fraud that took place during the 2025 Board of Directors annual election.

    As previously disclosed, the owner directory is in a rather disgraceful condition. This remains true even after Buck Reynolds, Inc. purportedly conducted an audit to rectify the errors identified in the June 2025 directory.

    Whether the fraud stemmed from incompetence or was intentional is beside the point. Buck Reynolds, Inc. is compensated over $4,000 each month to manage our Association’s affairs. There is absolutely no justifiable reason for voter fraud.

    Moreover, it is the duty of our Board of Directors to guarantee the accuracy of these records and to ensure that our business is conducted appropriately. Unfortunately, this has not been the reality.

    Now, let’s delve into the fraud! The voter list utilized during the 2025 Board of Directors election, which was used to check in owners, was obtained and employed to carry out the voting audit.

    • Several lots that have been divided were missing from the voter list, just like the owner directory, which was supposed to determine an owner’s eligibility for their vote to be counted.
    • Numerous owners have reported that they did not submit a ballot and do not even remember receiving one, yet their votes were counted as if they had mailed in a ballot. I suspect this number would be significantly greater if we reached out to every individual whose vote was counted from a returned mail ballot.
    • Due to inaccuracies in lot splits, owners were permitted to check in under another owner’s name and lot in person at the 2025 election. How was it verified that this individual was indeed an owner? They still have that lot missing from the December 2025 directory. Consequently, this person is set to check in under another owner’s name and lot at the 2026 election.
    • A considerable number of lots were marked as ineligible to vote, yet they have incorrect ownership listed in both the owner and voter directory. Yet, somehow, they managed to file illegal liens under the true owner’s name?

    All of these elements are still set to take place in the 2026 Board of Directors election. I will share my election predictions soon. Additionally, I plan to emphasize the commitments made by the current board last year and evaluate their performance. Did they fulfill any of their promises?

  • Did They?

    We concluded our last discussion by waiting for a response from Buck Reynolds, Inc. about the methods employed in the audit process and the subsequent modifications to the directory.

    I requested Debi Verkamp, the Board Member at Large (whatever that title entails), to reach out to the management company and inquire about those matters.

    The Email Exchange:

    I would like to respond to some of the comments made by Melissa concerning the audit.

    1. “One of the major items that we review every year during our annual parcel audit”.

    If they are indeed performing an annual audit, how could they overlook an ownership change that took place in 2014?

    1. We are seeing a number of Quit Claim Deeds and Treasurer Deeds, both of which are never reported to the POA”.

    How are new owners expected to inform the POA? There is no website, no information packet provided by realtors or the management, nor the POA. How exactly are owners meant to know whom to notify and how?

    1. “Another item that arose over the last year or so was the number of combined or divided lots that were arising, mostly from landowners trying to avoid paying multiple assessments.”

    It is outrageous for Melissa to suggest that the lack of records for all the splits is due to owners wanting to shirk their responsibilities, rather than acknowledging the shortcomings of Buck Reynolds, Inc. This is shocking, yet not unexpected. They frequently post updates about Mohave County Planning & Zoning Meetings, so they should be aware of these applications for parcel splits. If they are not, then why are they sharing information about Mohave County Planning and Zoning, and why is it so selective? Who makes these decisions?

    Now, let’s delve into the modifications made to the directory following the audit performed by Buck Reynolds, Inc.

    First, I want to acknowledge their efforts in implementing the necessary changes.

    • Out of the 33 missing lots from the June 2025 directory, only 18 remain unaccounted for.
    • From the 56 lots that previously listed the former owner in the June 2025 directory, just 24 still show the previous owner and address.
    • They have rectified some mailing addresses for the 272 lots that had discrepancies compared to the Assessors office. However, it remains unclear whether these adjustments were made at the owner’s request or were a result of Buck’s audit.

    On the other hand, some of the changes made were not advantageous for the Association.

    • Among the 56 lots that had the previous owner and address from June 2025, 8 were updated to reflect the new owner’s name, yet the mailing address still reflects the previous owner.
    • For two (2) of the lots, despite the owner information being updated, it is still inaccurately listed.
    • In one instance, while they identified a missing lot, they somehow overlooked three other lots that are combined under one APN. I am baffled by how they managed such a blunder!
    • One lot that had the correct owner and mailing address was altered to reflect the owner and mailing address from 2014

    Many of these changes could lead to yet another unfair Board of Directors election. Do you believe your Board of Directors will take any action to rectify the damage?

    Next, we will summarize the voter fraud that transpired during our 2025 Board of Directors election and how it is poised to happen again in the 2026 election.

  • While We Wait

    I haven’t had much to share recently. This is mainly because I’ve already discussed everything that’s been going on, and there’s really no reason to keep going over it. We have those who are paying attention and witnessing the events unfold, and then there are those who, despite the overwhelming evidence in front of them, cannot move beyond their personal feelings for the people involved to recognize the truth.

    We did hold a Board Meeting on November 17, 2025, but oddly enough, there were “technical difficulties” and the audio was interrupted. It’s peculiar because the audio was functioning when it captured Kelly Broseman attempting to figure out how to turn something off. It’s also strange that segment was removed from the rest of the meeting, especially since Arizona law prohibits a POA board from editing recorded meetings; they are required to provide members with the uncut, unedited recordings if they choose to record.

    The board and property management asserted during the meeting that they had conducted a comprehensive audit. I have acquired the results and will share them shortly. Currently, I am awaiting a response from Buck Reynolds, Inc. concerning some inquiries about the audit they assert they performed. It appears that our Secretary did not supervise this audit or examine any of the data. However, I am still waiting for that confirmation.

    1. What resource(s) were utilized to perform the “thorough audit” that was announced during the meeting on November 17, 2025?
    2. Who was responsible for reviewing the data collected from the resource(s)?
    3. Who made the decision regarding the changes to be implemented in the directory?
    4. What criteria were applied to ascertain that a change was essential?

    As members, we should have received clear communication about this process instead of it being kept confidential, as it has a significant impact on our financial situation.

    No matter what the process entailed, it was neither efficient nor effective, leading to yet another unjust election with the potential for voter fraud. The mistakes that permitted voter fraud in the 2025 election are still present.

    Please be patient; we are all subject to the decisions of the property management company and the Board of Directors that claims to represent us, while they continue to protect Buck Reynolds, Inc. and the incompetent practices and actions regarding our records.

    I will summarize the voter fraud that has been uncovered after we release the results of the so-called “audit” carried out by Buck Reynolds, Inc.

  • What are the three V’s? These are three issues I have personally encountered or observed on community Facebook pages, or have come to light after countless hours of work. Work that our Board of Directors and Property Management company should have undertaken over the past 20+ years!

    VIOLENCE: I have provided numerous screenshots showcasing the violent threats and intimidation tactics aimed at silencing me. It won’t surprise you to learn that this behavior is quite prevalent. When someone expresses a differing opinion, the immediate response is often insults and threats of violence. Such conduct is either encouraged or simply overlooked, yet you will NEVER witness anyone being held accountable for such abhorrent actions among the so-called “community leaders” or “Christians”.

    VULGARITY: Much of the violence is accompanied by vulgar language. The name-calling, homophobic slurs, racial slurs—every other word is laced with profanity. I appreciate a good sentence enhancer as much as anyone else. However, when a group of individuals claims to uphold their “Christianity and integrity” yet chooses to ignore or defend this behavior, they forfeit any argument that they are not part of the problem.

    VOTER FRAUD: I have dedicated many hours to auditing the contact list and our 2025 election. All the evidence is present, and our Board of Directors should never have permitted this. Yet, there exists a faction that will either ignore or defend these actions.

    In our community, we have a former United States Senator and our Mohave County District Supervisor who assert their residency, yet we are beset by VIOLENCE, VULGARITY, AND VOTER FRAUD.

    A General Election is set for November 3, 2026; he should definitely leverage that as his campaign slogan! 😂

    “MERICA…Right?”

  • I understand that many of you have been eagerly waiting for the results of the independent audit I have been conducting. With every new finding, the scope of the audit expands, and I delve further into the complexities of the situation.

    All the data I am collecting is being meticulously cross-referenced with the Owner Directory provided by Buck Reynolds, Inc. as of June 17, 2025.

    It is clear that Buck Reynolds and four out of the five Board of Directors believe they are not obligated to maintain our owner directory in an acceptable state. If a property changes hands and they fail to reach out, they seem to think it’s not their concern.

    Buck Reynolds has claimed to an owner that they conduct an annual audit of the owner directory to identify any transfers or splits.

    However, the evidence I have gathered suggests that this statement is untrue.

    Some transfers date back to 2014, yet Buck Reynolds still displays incorrect information. This raises concerns about whether they are conducting any audits at all, or if those responsible for this oversight are simply incompetent and unfit to manage our affairs.

    I will provide more detailed information later, but for now, I want to share some preliminary figures to illustrate just how much we are being exploited by the property management company.

    Based on the directory from Buck Reynolds dated June 17, 2025, I have uncovered the following:

    • Two Hundred and Seventy-Two (272) lots have mailing addresses on file with Buck Reynolds that differ from those recorded by the County Assessor. While this does not automatically imply that Buck has the wrong address, it does mean they are sending Lien Notices to the addresses they have, rather than to the Assessor’s records. This raises questions about their legal standing.
    • Fifty-Six (56) lots still show the previous owner and address. Some of these properties changed hands as far back as 2014, as previously noted.
    • Thirty-Three (33) lots are absent from the Buck Reynolds directory, suggesting they are not being billed for dues.
    • At least one lot, and possibly a few others, are listed in the directory as being charged dues, even though they are not members of the Association.

    If Buck Reynolds is genuinely conducting an annual audit of the directory, how can it be in such a dismal state? How can Robert Hooper assert that Buck Reynolds is earning the substantial amount of money taken from our dues?

    How do they report 2,808 lots while Mr. Hooper states there are 2,850? Is there no one who recognizes the problem with the discrepancy in lot counts and its implications for our finances? How can the property management company responsible for collecting those dues be so vastly different from the individual tasked with ensuring compliance, and why does he seem unconcerned?

    Mr. Robert Hooper continues to allow Buck Reynolds, Inc. to cause harm to the owners of the Santa Fe Ranch Property Owners Association.

    I will allow you all to ponder this information as I keep investigating.

  • The Treasurer

    At present, the role of Treasurer is occupied by Sharon (Horton) Kelly. I think she has been serving in this capacity for over four years.

    According to our Bylaws, the responsibilities of the Treasurer are outlined as follows:

    I believe the current Treasurer does a commendable job of reviewing the figures provided by Buck Reynolds, Inc. and ensuring they balance. However, I feel she does not question or audit any of the information.

    I have repeatedly asked our representative at Buck Reynolds, Inc., Melissa Layton, and Sharon Horton Kelly, the elected Treasurer of the Santa Fe Ranch Property Owners Association, two straightforward questions. Unfortunately, I am still awaiting their responses.

    1. The total number of lots/parcels in the Santa Fe Ranch Property Owners Association.
    2. The total number of lots/parcels that are behind on dues.

    I have even offered $100 to any owner who can obtain these figures in writing from Buck Reynolds or our Treasurer.

    In summary, I do not believe the Treasurer is intentionally causing any harm. However, I also do not think she is contributing anything beneficial. Simply reviewing what is presented and balancing the numbers is insufficient.

    When your Treasurer and Property Management team are unable to provide the fundamental numbers that underpin your financials, it should raise a significant red flag for everyone!

    We have one remaining board member to discuss. Debi Verkamp, the Board Member at Large. They do not allow her much involvement, so I do not expect that blog post to be particularly engaging.

  • The Vice President & Road Maintenance Supervisor

    Jon Centanni is currently serving as the Vice President. This title was conferred upon him by the other board members, excluding Debi Verkamp. An Executive meeting was meant to take place right after the 2025 election, but for some unknown reason, it did not occur. By the time it finally happened, decisions had already been made regarding roles and responsibilities. Additionally, he oversees the management of our road maintenance schedules, repairs, documents, and more.

    Before becoming Vice President, he held the position of Member at Large/Sargent of Arms. In that role, he was also tasked with managing our road maintenance schedules, repairs, documents, and other related duties. He has been a board member for over four years, if I recall correctly.

    According to our ByLaws, the responsibilities of the Vice President are:

    I don’t have a lot to say regarding Mr. Centanni’s role as Vice President. In fact, during the meeting in August 2025, he mentioned that his focus is solely on roads. Therefore, that is where my attention lies.

    On August 24, 2025, I reached out to Mr. Centanni via email seeking clarification about what they refer to as our road grading matrix. This document is intended to guide us on the schedule for road grading. Furthermore, I inquired about the map that is said to indicate which roads have undergone grading. I will simply include the email and maps here.

    I have yet to receive a reply from Mr. Centanni. I have also sought clarification from other board members, but only Debi has responded. Naturally, she has no answers since they do not permit her to engage as an active board member.

    Dear Mr. Centanni,

    I am looking for clarification regarding the Matrix established for the maintenance of our association roads and the grading schedules. If any of my inquiries are not clear, please inform me so that I can rephrase them more clearly. Thank you in advance for your swift attention to my concerns as the Vice President of the Association, who is also responsible for our road maintenance scheduling, document preparation, communication, and other related tasks.

    1. The 2024 Road Grade Matrix includes a column titled Week To Do. I require clarification on the data present in the labeled sections of this column:
      a. The initial section, which is unlabeled, is numbered 16-24. What do these numbers mean?
      b. In the section labeled Northern Area Primary Roadways, some roads only indicate a month. When during the specified month is the road scheduled for grading?
      c. The Butch Cassidy & SFR Maintenance Project section also lists only a month. When in that month is this section scheduled for grading?
      d. The Northern Area Secondary Roadway section similarly contains just a month in the Week to Do category. When in that month is this scheduled for grading?
      e. The Southern Area Roadways section again shows the numbers 16-24 in the Week to Do column. What do these numbers refer to?
      f. The Southern Area Primary Roadways section lists only a month. When in that month is the road scheduled for grading?
      g. The Southern Area Secondary Roads section also shows just a month. When within that month is this work to be completed?
    2. What does the designation in the W/O # category mean?
    3. The road grade completed map consists solely of blue highlights indicating that the roads have been graded. Please provide the specific dates when these grading activities took place.
    4. When was the most recent update and verification of the Matrix for accuracy? If managing the role of Vice President while ensuring that the road grading documents are presented in a clear and comprehensible manner for all owners is too challenging, it may be worth considering the involvement of members to form committees or utilizing Debi, who currently has no assigned tasks or responsibilities.
    5. A document categorized as the Road Grading Schedule in AppFolio, titled April 2025, contains the following details.

    a. What defines the Southeast Quadrant? None of the sections marked on the grid matrix indicate a southeast quadrant.
    b. The monthly road matrix lists a person’s name alongside road names; does this imply that this individual is responsible for grading those roads each month?
    c. After the completion of road grading, do you conduct an inspection to verify that the grading was performed correctly?
    d. What is the monthly grading schedule? Considering the substantial contract and the number of roads involved, there should be a schedule that the grader and the association follow. Why is this schedule kept confidential? It is clear that emergency grading and weather conditions may disrupt the schedule, but such occurrences are rare. Therefore, a schedule should be anticipated and followed by the selected company.

    Susan Black

    This is the road grading matrix.

    One of these is the map that is claimed proof of roads completed that I refer to in item number 3.

    After enduring a two-year drought, we finally experienced a significant downpour. I feel thankful for the rain, as the desert was in dire need of it. However, I feel the image showcased serves as a warning about the potential consequences on our roads if they are not adequately cared for by a responsible grader and Board of Directors.

    Next, we will address the Treasurer. I’ve sent two emails inquiring about the parcel count they utilize. This appears to be a challenging question, as neither the property management company, Buck Reynolds, Inc., represented by Melissa Layton, nor Treasurer Sharon Horton Kelly have provided that information yet.

  • The President

    At present, Robert Hooper serves as the President. It is puzzling how he has managed to keep this role despite receiving the fewest votes among the elected officials. He has been in this position for more than four years.

    The President on a Board of Directors for a property owners association should provide leadership, oversight, and coordination for the board and the community it serves.

    I wish I could claim that Mr. Hooper has been acting in that manner. However, I cannot make that assertion based on what I have seen.

    Mr. Hooper has had to apologize on several occasions to various community members for his disrespectful remarks towards them during meetings.

    Mr. Hooper is unwilling to openly discuss any community concerns; he always prefers to have private discussions.

    Mr. Hooper often informs members that they can contact him if they wish to add something to the Agenda. In July, a member asked for an item to be included that would clarify our election process and address some issues from the last election. As the sitting President, Mr. Hooper has the final say on what goes on the agenda. In lieu of adding an item to the agenda that would regain trust, he chose to add absolutely nothing! They reviewed minutes from three prior meetings and gave a road maintenance briefing.

    Adding these items the Agenda would have gone a long way in regaining the communities trust.

    A sitting board member requested items be added to the agenda. She was told to “call him”. As stated above, nothing was added. The email exchange is below.

    I believe that Mr. Hooper has clearly neglected his Fiduciary Duty, and without an ethical property management company to hold him accountable as the members have requested, this will persist. Below is a list of Fiduciary Duties that must be followed. Mr. Robert Hooper has let down his community and his responsibilities as President.

    I do not believe Mr. Hooper has done any of the things he volunteered to do. It feels more like he just likes the title and the power. He frequently uses board meetings to boost his own ego and receive praise from others. This year, nothing significant has been achieved, apart from squandering our dues on legal fees in efforts to intimidate owners.


    Practical Implications for the President

    • Leadership Role in Fiduciary Responsibility: As the leader of the board, the president establishes the standard for fiduciary behavior, motivating fellow board members to adhere to these responsibilities and promoting a culture of openness and accountability.
    • Collaboration with Professionals: The president may collaborate with legal advisors, accountants, or property managers to guarantee that decisions align with fiduciary standards, particularly regarding intricate matters such as reserve funding or legal disputes.
    • Balancing Interests: The president is tasked with managing conflicting interests (for instance, budget-conscious owners versus essential repairs) while ensuring that decisions serve the best interests of the entire community.

    The fiduciary duty of the president of a property owners association board of directors refers to the legal and ethical obligation to act in the best interests of the association and its members. As a fiduciary, the president must prioritize the community’s welfare over personal interests and adhere to specific standards of conduct. These duties, which are generally shared by all board members but may be emphasized in the president’s leadership role, are rooted in common law principles and often outlined in the association’s governing documents (e.g., bylaws, CC&Rs) and state statutes. The fiduciary duties typically include the duty of care, duty of loyalty, and duty of obedience. Below is a detailed breakdown of these responsibilities as they apply to the president:

    1. Duty of Care
      The duty of care requires the president to act with diligence, prudence, and reasonable skill in managing the association’s affairs.

    Informed Decision-Making: The president must make decisions based on adequate information, including reviewing relevant documents (e.g., financial reports, contracts, or legal advice) and consulting with experts when necessary (e.g., attorneys, accountants, or engineers).

    Example: Before approving a major repair project, the president ensures the board reviews multiple vendor bids, assesses the project’s scope, and evaluates its impact on the association’s budget.

    Active Participation: The president must actively engage in board activities, attend meetings, and stay informed about community issues, governing documents, and applicable laws.
    Reasonable Oversight: The president oversees the implementation of board decisions, ensuring tasks (e.g., maintenance or rule enforcement) are carried out effectively, whether by board members, committees, or a property manager.
    Prudent Leadership: The president should exercise the care that a reasonably prudent person would in similar circumstances, avoiding reckless or negligent actions that could harm the association.

    1. Duty of Loyalty
      The duty of loyalty requires the president to act in the best interests of the association, prioritizing its needs over personal gain or the interests of specific individuals.

    Avoiding Conflicts of Interest: The president must disclose any personal or financial interests that could conflict with the association’s goals and recuse themselves from related decisions.

    Example: If the president owns a landscaping company, they must not influence the board to hire their company without transparent bidding and board approval.

    Impartiality: The president must treat all community members fairly, enforcing rules consistently and avoiding favoritism or discrimination.

    Example: When addressing a homeowner’s violation, the president ensures the enforcement process follows the same procedures applied to all residents, regardless of personal relationships.

    Confidentiality: The president must protect sensitive information, such as financial records or resident disputes, and avoid using it for personal benefit.
    Good Faith: All actions and decisions must be made honestly and with the intent to benefit the entire community, not just a select group.

    1. Duty of Obedience
      The duty of obedience requires the president to ensure the association operates within the scope of its governing documents, state and federal laws, and the board’s established policies.

    Compliance with Governing Documents: The president must ensure board actions align with the association’s bylaws, CC&Rs, and other rules.

    Example: If the bylaws require a homeowner vote for major assessments, the president ensures this process is followed before approving a special assessment.

    Adherence to Laws: The president must ensure compliance with applicable state HOA laws, fair housing regulations, and other legal requirements.

    Example: The president ensures the association’s policies do not violate fair housing laws by discriminating based on protected characteristics like race or disability.

    Fulfilling Association’s Purpose: The president must guide the board to act in ways that further the association’s mission, such as maintaining property values, ensuring community safety, and fostering a harmonious living environment.

  • During our meeting in August, a member raised concerns about the upkeep of our property owners list, which is not being managed effectively, leading to unknown amounts of wasted postage and returned mail expenses.

    Currently, Carol Wilk serves as the Secretary, and I believe she has held this position for more than four years. Therefore, I find it perplexing that our owners’ contact and mailing list is in such a poor condition.

    The board and property management assert that maintaining an accurate address list is not their responsibility, even though this duty is outlined in our ByLaws and mandated by state law for property owners associations functioning under a nonprofit status.

    The concern about owners receiving proper notifications and information has been repeatedly raised by the owners themselves. If the Board of Directors were fulfilling their responsibilities to ALL OWNERS, rather than just the small group that engages with them and showers them with praise, perhaps I wouldn’t have felt the need to start this blog. It feels like a massive echo chamber here, and if you don’t join in, you will face consequences!

    I’ve come across the mailing list they claim to use for contacting our owners, and the condition of that list is shocking. I can’t believe our Board of Directors permits our management company to maintain such a substandard list.

    This leads me to conclude one thing: they DO NOT want all owners to be involved. When you have so many knowledgeable individuals scrutinizing records and raising questions, it becomes far too challenging to conceal the truth!

    We’ll see if I receive any responses to the inquiries I’ve directed to our Vice President, who is also responsible for our road maintenance, and to our Treasurer.

    I believe we should focus on the President next, as they are the ones who ought to be the backbone and representation of our leadership, aren’t they?